Legal notice

This Legal Notice provides identification and grievance-redressal details of the entity operating this website, in accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

Website: https://matcha-do.com

Operated by:
Iki Do & Co. (trading as Mat.Cha Dō)
Business type: Sole Proprietorship
Proprietor: Punam Bhardwaj
2nd Floor, No. 277, J/I, Ravichandra Residency, 5th A Main, Opp Visveswaraya Park, New Thippasandra, Bengaluru, Karnataka 560075, India

Business registration details:
GSTIN: 29ANSPB4343A1Z7

Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, the details of the Grievance Officer are provided below:

Name: Punam Bhardwaj
Designation: Grievance Officer
Email: letsmatchadone@gmail.com
Phone: +91 98810 22678
Address: 2nd Floor, No. 277, J/I, Ravichandra Residency, 5th A Main, Opp Visveswaraya Park, New Thippasandra, Bengaluru, Karnataka 560075, India

Any complaints or concerns regarding products purchased, order fulfilment, or content on this website may be addressed to the Grievance Officer above. We aim to acknowledge complaints within 48 hours and resolve them within 30 days, as required under applicable law.

Nodal and customer care contact

Email: letsmatchadone@gmail.com
Phone: +91 98810 22678
Hours: Monday–Saturday, 10 AM – 6 PM IST